“TNT Express” Email Scam: How to Identify and Remove Phishing Threats

Cybercriminals frequently exploit well-known brand names to orchestrate phishing attacks, and the “TNT Express” email scam is a prime example. This scam leverages TNT Express’s reputation, pretending to deliver a shipment notification to trick recipients into disclosing sensitive information.

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Summary Table of the “TNT Express” Email Scam

Category	Details
Threat Type	Phishing, Scam, Social Engineering, Fraud
Fake Claim	Recipient must sign the attached consignment note copies.
Disguise	TNT Express
Attachment(s)	“Shipping Documents.pdf.shtml” (filename may vary)
Detection Names	Avast (HTML:Phishing-DUK [Phish]), Combo Cleaner (Trojan.Script.EDO), etc.
Symptoms	Unauthorized online purchases, password changes, identity theft, etc.
Damage	Loss of private information, financial loss, identity theft
Distribution	Deceptive emails, rogue pop-ups, search engine poisoning, misspelled domains
Danger Level	High

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What is the "TNT Express" Email Scam?

The "TNT Express" email scam involves a fraudulent email claiming to be from TNT Express, a legitimate international courier service. The email falsely informs recipients of a scheduled shipment and requests them to sign attached consignment note copies to agree to TNT's terms and conditions.

Red Flags

1. Email Subject: Often includes a fake consignment number, e.g., "TNT consignment number: 87993766478."
2. Attachment: A malicious file disguised as a PDF, e.g., "Shipping Documents.pdf.shtml."
3. Content: Encourages recipients to open the attachment and sign in to view the document.
4. Phishing Mechanism: The attachment redirects to a fake Adobe cloud interface, prompting users to input their email credentials.

Consequences of Interaction

If a recipient enters their credentials, the attackers gain access to their email accounts. This access enables cybercriminals to:

• Steal sensitive personal data.
• Commit identity theft.
• Execute unauthorized transactions.
• Spread malware to contacts via email.
• Engage in blackmail using discovered confidential information.

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Removing the Threat

Step 1: Identify the Infection

1. Do Not Open Suspicious Attachments: If you suspect an email is fake, avoid clicking any links or downloading attachments.
2. Scan the System: Use an anti-malware tool like SpyHunter to perform a comprehensive scan.

Step 2: Use SpyHunter for Removal

1. Download SpyHunter.
2. Install and Run a Full Scan:
   • Follow on-screen instructions to install SpyHunter.
   • Run a full system scan to detect phishing-related malware and files.
3. Remove Detected Threats: Once the scan is complete, review the list of threats and click "Fix Threats" to remove them.

Step 3: Secure Your Accounts

1. Change the passwords of all compromised accounts.
2. Enable two-factor authentication (2FA) for added security.
3. Contact your email provider’s support to report unauthorized access.

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Preventive Measures

To safeguard against future phishing attempts:

Recognize Phishing Emails

• Verify the sender’s email address for authenticity.
• Be cautious of emails containing urgent language or unsolicited attachments.

Enable Advanced Security Features

• Use spam filters to reduce malicious email exposure.
• Enable 2FA on all accounts for enhanced protection.

Employ Reliable Anti-Malware Software

Keep your anti-malware tool updated to detect the latest threats.

Stay Informed

• Regularly educate yourself about evolving phishing tactics.
• Verify suspicious emails by contacting the claimed sender directly.

Practice Safe Browsing

• Avoid clicking on rogue pop-ups or visiting misspelled domains.
• Only download files from reputable sources.

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By recognizing phishing threats like the "TNT Express" email scam, employing effective removal strategies, and enforcing preventive measures, you can protect yourself from the severe consequences of cybercrime. Stay vigilant and prioritize your online safety.