Beware of the “Roundcube Account Will Be Suspended” Phishing Scam – How to Stay Safe

The “Roundcube Account Will Be Suspended” email scam is a deceptive phishing campaign designed to trick users into revealing their email credentials. This fraudulent message claims that the recipient’s email account will be suspended due to suspicious or illegal activities detected on the account. However, this email is not associated with Roundcube or any legitimate email service provider—it is a scam that directs recipients to a phishing website designed to steal login information.

Once an unsuspecting user enters their credentials on the fraudulent page, scammers gain access to the account and can use it for identity theft, financial fraud, and further malicious activities. If you’ve received this email, do not click any links or provide any information.

Quick Summary of the “Roundcube Account Will Be Suspended” Phishing Scam

Threat Name	“Roundcube Account Will Be Suspended” Phishing Email
Threat Type	Phishing, Scam, Social Engineering, Fraud
Fake Claim	The recipient’s email account will be suspended due to illegal activities detected.
Disguise	Roundcube Email Service
Symptoms	– Unauthorized access to email and other linked accounts – Password changes without user action – Fraudulent financial transactions – Identity theft risks
Damage	Loss of sensitive private information, financial losses, identity theft, compromised accounts
Distribution Methods	Deceptive phishing emails, rogue pop-ups, misspelled domains, social engineering tactics
Danger Level	High (Potential for severe financial and privacy losses)

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How the "Roundcube Account Will Be Suspended" Scam Works

Phishing Email Distribution

The scam begins with deceptive emails sent to unsuspecting users, often appearing with subject lines like:

• "Urgent Notification: Updating Your Mailbox"
• "Your Roundcube Account is About to be Suspended"
• "Immediate Action Required: Illegal Activity Detected on Your Email"

These emails mimic the style of legitimate service providers, making them look convincing to untrained users.

Scare Tactics to Trick Victims

The email falsely claims that illegal activity has been detected on the user's account and that immediate confirmation is required to prevent suspension. It uses urgency and fear to manipulate recipients into clicking a fraudulent link.

Redirecting to a Phishing Website

Victims who click the embedded link are taken to a fake Roundcube login page. This page looks identical to the legitimate Roundcube login screen, but it is actually designed to capture and store login credentials for cybercriminals.

Compromising User Accounts

Once credentials are entered, scammers gain full control over the victim’s email. This can lead to:

• Identity theft – Cybercriminals can access personal information stored in emails.
• Financial fraud – If banking or e-commerce accounts are linked to the email, scammers may attempt unauthorized transactions.
• Spread of malware – Scammers may send further phishing emails from the hijacked account to the victim’s contacts.
• Extortion and blackmail – Any sensitive data found in emails may be used for financial extortion.

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How to Remove the "Roundcube Account Will Be Suspended" Scam

If you have clicked on the phishing link and entered your login details, take immediate action to secure your accounts. Follow the steps below to remove the threat and protect your information.

Step 1: Change Your Email Password Immediately

• Log in to your email account from a safe, official website (not the one in the phishing email).
• Change your password to a strong and unique password that includes numbers, symbols, and a mix of uppercase/lowercase letters.

Step 2: Enable Two-Factor Authentication (2FA)

• Activate two-factor authentication (2FA) if your email service supports it.
• This adds an extra layer of security by requiring a second form of verification (e.g., a text message or authenticator app).

Step 3: Scan Your Computer for Malware with SpyHunter

Cybercriminals may have delivered malware through phishing emails. To detect and remove any infections, use SpyHunter:

1. Download and install SpyHunter from its official website.
2. Run a full system scan to detect malicious programs.
3. Remove all identified threats and restart your computer.

Step 4: Secure All Linked Accounts

• If your email was compromised, scammers might attempt to access other services tied to that email.
• Change passwords for banking apps, social media accounts, and any e-commerce platforms linked to your email.

Step 5: Report the Phishing Email

• Mark the email as spam in your inbox to prevent further contact.
• Report the phishing attempt to your email provider and security authorities such as:
• Google (if using Gmail) – Google Phishing Report
• Microsoft (if using Outlook) – Microsoft Phishing Report

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How to Prevent Future Phishing Attacks

Recognize Common Phishing Signs

• Emails with urgent warnings (e.g., account suspension threats).
• Poor grammar or misspelled words in emails.
• Emails from unknown or unusual senders.
• Suspicious links or attachments.

Avoid Clicking on Unverified Links

• Hover over a link before clicking to inspect its actual destination.
• Never enter login credentials on untrusted sites.

Use an Anti-Malware Solution

• Install SpyHunter or a similar anti-malware tool to detect and block phishing threats.
• Keep your antivirus software updated at all times.

Regularly Update Your Passwords

• Change passwords every few months.
• Use unique passwords for different accounts to prevent credential stuffing attacks.

Educate Yourself and Your Team (If You Own a Business)

• Train employees to identify and report phishing scams.
• Implement cybersecurity awareness programs.

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Conclusion

The "Roundcube Account Will Be Suspended" phishing scam is a dangerous cyber threat that can lead to identity theft, financial losses, and data breaches. If you receive this email, do not click any links or provide any information. Instead, follow the steps outlined in this guide to remove the threat and prevent future attacks.

By staying vigilant, enabling security measures like 2FA, and using an anti-malware solution like SpyHunter, you can keep your personal and business data safe from phishing scams.