Remove WeHaveSolution Virus

WeHaveSolution Virus is a ransomware strain that encrypts files on an infected computer and demands a ransom for decryption. It typically spreads through malicious email attachments, fake downloads, and compromised websites. Victims find their files renamed with the .wehavesolution247 extension and receive a ransom note titled READ_NOTE.html, which contains instructions on how to pay for decryption.

This ransomware uses strong encryption algorithms such as RSA+AES, making it difficult to recover files without the attackers’ decryption tool. Additionally, WeHaveSolution Virus may collect sensitive personal or business data and threaten to leak it if the ransom is not paid. However, paying does not guarantee file recovery, as cybercriminals may refuse to provide the decryption key even after receiving payment.

Summary of the WeHaveSolution Ransomware

Below is a summary of the key characteristics of the WeHaveSolution Virus:

Threat Attribute	Details
Threat Type	Ransomware, Cryptovirus
Encrypted File Extension	.wehavesolution247
Ransom Note File Name	READ_NOTE.html
Associated Email Addresses	wehavesolution@onionmail.org, solution247days@outlook.com
Detection Names	Varies (identified by different security tools)
Symptoms of Infection	Files renamed with a .wehavesolution247 extension, ransom note appears, system slowdown, inability to open files
Damage	Data encryption, potential data theft, loss of access to important files
Distribution Methods	Malicious email attachments, fake software downloads, infected websites
Danger Level	High

Ransom Note Text

The ransom note READ_NOTE.html contains the following message from the attackers:

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Your personal ID:
–

*/!\ YOUR COMPANY NETWORK HAS BEEN PENETRATED /!*
All your important files have been encrypted!

Your files are safe! Only modified. (RSA+AES)

ANY ATTEMPT TO RESTORE YOUR FILES WITH THIRD-PARTY SOFTWARE WILL PERMANENTLY CORRUPT IT.
DO NOT MODIFY ENCRYPTED FILES.
DO NOT RENAME ENCRYPTED FILES.

No software available on internet can help you. We are the only ones able to
solve your problem.

We gathered highly confidential/personal data. These data are currently stored on
a private server. This server will be immediately destroyed after your payment.
If you decide to not pay, we will release your data to public or re-seller.
So you can expect your data to be publicly available in the near future.

We only seek money and our goal is not to damage your reputation or prevent
your business from running.

You will can send us 2-3 non-important files and we will decrypt it for free
to prove we are able to give your files back.
When you compose a letter, please indicate the PERSONAL ID from the beginning of the note, so that we can more specifically approach the formation of conditions for you.
Contact us for price and get decryption software.

Email:
wehavesolution@onionmail.org
solution247days@outlook.com

OUR TOX: BA3779BDEE7B982BF08FC0B7B0410E6AE7CC6612B13433B60000E0757BDD682A69AD98563AEC

• To contact us, create a new free email account on the site: protonmail.com
  IF YOU DON’T CONTACT US WITHIN 72 HOURS, PRICE WILL BE HIGHER.

Our site and Tor-chat to always be in touch:
xfycpauc22t5jsmfjcaz2oydrrrfy75zuk6chr32664bsscq4fgyaaqd[.]onion

Manual Ransomware Removal Process

Important: Manual removal is recommended only for experienced users, as incorrect actions can lead to data loss or incomplete removal of the ransomware. If unsure, consider the SpyHunter Removal Method for a guided, automated solution.

Step 1: Disconnect from the Internet

1. Immediately disable Wi-Fi or unplug the Ethernet cable to prevent the ransomware from communicating with remote servers.
2. This can prevent additional encryption or further infections.

Step 2: Boot into Safe Mode

For Windows Users

1. Windows 10/11:
   • Press Windows + R, type msconfig, and press Enter.
   • Under the Boot tab, select Safe boot and check Network.
   • Click Apply, then OK, and restart your PC.
2. Windows 7/8:
   • Restart your PC and press F8 repeatedly before Windows starts.
   • Select Safe Mode with Networking and press Enter.

For Mac Users

1. Restart your Mac and hold the Shift key immediately after the startup chime.
2. Release the key when the Apple logo appears.
3. Your Mac will boot in Safe Mode.

Step 3: Identify and Terminate Malicious Processes

Windows

1. Open Task Manager by pressing Ctrl + Shift + Esc.
2. Look for unusual processes consuming high CPU or memory.
3. Right-click on the suspicious process and select End Task.

Mac

1. Open Activity Monitor (Finder > Applications > Utilities > Activity Monitor).
2. Look for unknown or high-resource-consuming processes.
3. Select the suspicious process and click Force Quit.

Step 4: Delete Ransomware Files

Windows

1. Open File Explorer and navigate to:
   • C:\Users\[Your Username]\AppData\Local
   • C:\Users\[Your Username]\AppData\Roaming
   • C:\Windows\System32
2. Identify and delete suspicious files (randomly named or recently modified items).
3. Clear temporary files:
   • Press Windows + R, type %temp%, and hit Enter.
   • Delete all files in the Temp folder.

Mac

1. Open Finder and select Go > Go to Folder.
2. Type ~/Library/Application Support and check for unfamiliar files or folders.
3. Remove unknown .plist files from ~/Library/LaunchAgents.

Step 5: Remove Ransomware Entries from Registry or System Settings

Windows

1. Press Windows + R, type regedit, and hit Enter.
2. Navigate to:
   • HKEY_CURRENT_USER\Software
   • HKEY_LOCAL_MACHINE\Software
3. Identify and delete ransomware-related registry entries.

Mac

1. Open System Preferences > Users & Groups.
2. Select the Login Items tab and remove any unknown startup programs.
3. Check ~/Library/Preferences for malicious settings.

Step 6: Restore System Using a Backup or Restore Point

Windows

1. Press Windows + R, type rstrui, and press Enter.
2. Choose a restore point from before the infection and proceed.

Mac

1. Restart your Mac and enter macOS Utilities by holding Command + R.
2. Select Restore from Time Machine Backup and restore a safe backup.

Step 7: Attempt to Decrypt Files

• Check No More Ransom (www.nomoreransom.org) for available decryption tools.
• If unavailable, restore files from backups.

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Automated Ransomware Removal with SpyHunter

If manual removal is too complex or risky, SpyHunter offers a safer, automated method for detecting and removing ransomware.

Step 1: Download SpyHunter

• Get SpyHunter from the official Enigma Software website.

Step 2: Install SpyHunter

1. Open the downloaded file (SpyHunter-Installer.exe or .dmg for Mac users).
2. Follow the installation prompts.
3. Launch SpyHunter upon completion.

Step 3: Run a Full System Scan

1. Click Start Scan Now to detect malware and ransomware.
2. Wait for the scan to complete and review detected threats.

Step 4: Remove Detected Ransomware

1. Click Fix Threats to remove identified ransomware components.
2. SpyHunter will clean your system automatically.

Step 5: SpyHunter’s Custom Malware HelpDesk

1. If ransomware persists, use SpyHunter’s Malware HelpDesk for custom malware fixes.

Step 6: Restore Files

• Use backups stored on external drives or cloud storage.
• If no backup is available, check No More Ransom for decryption tools.

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Preventing Future Ransomware Attacks

• Keep backups: Use cloud storage or an external hard drive.
• Install a reliable security tool: SpyHunter offers real-time protection against malware.
• Enable Windows Defender or Mac security features for additional protection.
• Avoid phishing emails and unknown attachments.
• Regularly update Windows, macOS, and installed applications.

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If you are still having trouble, consider contacting virtual technical support.