SyncRemote Adware: Understanding the Threat and Protecting Your System

SyncRemote is a newly identified adware application belonging to the AdLoad malware family. Discovered during an analysis of submissions to VirusTotal, SyncRemote poses significant risks to both user privacy and device security. While it generates revenue by displaying intrusive advertisements, its presence on a system can lead to severe consequences, including malware infections, data theft, and financial losses.

Threat Summary: SyncRemote Adware

Aspect	Details
Name	Ads by SyncRemote
Threat Type	Adware, Mac malware, Mac virus
Detection Names	Avast (MacOS:Adload-AG [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.AdLoad.13), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.h)
Symptoms	Slower system performance, unwanted pop-up ads, redirects to dubious websites
Damage	Browser tracking, display of intrusive ads, privacy breaches, financial losses, identity theft
Distribution Methods	Deceptive pop-up ads, free software installers (bundling), torrent downloads
Danger Level	High
Associated Websites/Scams	Promotes fake antivirus tools, phishing sites, and fraudulent software downloads

How SyncRemote Functions and Gets Installed

SyncRemote infiltrates systems primarily through deceptive pop-ups, bundled software installers, and torrent downloads. Once installed, it integrates into the operating system and starts displaying intrusive advertisements across browsers and desktops. These ads may promote scams, unreliable software, and malware. Clicking on such ads can trigger stealthy downloads or lead to malicious websites.

Additionally, SyncRemote may collect sensitive user information, including browsing histories, cookies, login credentials, and financial data. This data is often sold to third parties, increasing the risks of identity theft and financial fraud.

Behavior Comparison: Adware vs. Browser Hijackers

Adware like SyncRemote primarily focuses on displaying intrusive ads and monetizing user interactions. In contrast, browser hijackers redirect user searches and manipulate browser settings to drive traffic to specific websites. While both pose risks, adware’s data-tracking capabilities make it particularly concerning.

Detection Names by Anti-Malware Tools

SyncRemote is detected by various anti-malware programs under different names:

• Avast: MacOS:Adload-AG [Adw]
• Combo Cleaner: Gen:Variant.Adware.MAC.AdLoad.13
• ESET-NOD32: A Variant Of OSX/Adware.Synataeb.G
• Kaspersky: Not-a-virus:HEUR:AdWare.OSX.Adload.h

If a system scan reveals any of these names, immediate action is required.

Similar Threats

Users encountering SyncRemote may also come across these threats:

• AdLoad variants
• Genieo adware
• Shlayer malware

Removal Guide

1. Terminate Processes:
   • Open Activity Monitor.
   • Locate suspicious processes related to SyncRemote.
   • Select the process and click Stop.
2. Uninstall Malicious Applications:
   • Navigate to Applications in Finder.
   • Look for suspicious entries, including SyncRemote.
   • Drag these to the Trash and empty it.
3. Remove Browser Extensions:
   • Open your browser (e.g., Safari, Chrome, Firefox).
   • Access the extensions/add-ons menu.
   • Disable and delete extensions related to SyncRemote.
4. Reset Browser Settings: Restore default settings to remove any modifications made by the adware.
5. Delete Suspicious Files:
   • Open Finder and search for recently added or unknown files.
   • Check folders like ~/Library/LaunchAgents, ~/Library/Application Support, and /Library/LaunchDaemons.
   • Delete items linked to SyncRemote.

Automatic Removal with SpyHunter:

• Download and Install SpyHunter.
• Run a Full Scan: Launch SpyHunter and perform a comprehensive system scan.
• Remove Detected Threats: Follow the tool’s instructions to eliminate SyncRemote and other threats.

Prevention Tips

1. Avoid Clicking on Pop-Ups: Be wary of ads and pop-ups offering free software or updates.
2. Download Software from Trusted Sources: Always use official websites or reputable platforms.
3. Inspect Bundled Installers: During installations, choose custom options to deselect unnecessary add-ons.
4. Use Anti-Malware Protection: Regularly scan your system with tools like SpyHunter to detect and prevent infections.